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1
Measuring customer satisfaction
by Gerson, Richard F.
Published 1993
Subjects: “...Consumer satisfaction....”
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2
Secret service hidden systems that deliver unforgettable customer service /
by DiJulius, John R., 1964-
Published 2003
Subjects: “...Consumer satisfaction....”
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3
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
by Inghilleri, Leonardo.
Published 2010
Subjects: “...Consumer satisfaction....”
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4
What's the secret? to providing a world-class customer experience /
by DiJulius, John R., 1964-
Published 2008
Subjects: “...Consumer satisfaction....”
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5
Excellence every day make the daily choice-- inspire your employees and amaze your customers /
by Arussy, Lior.
Published 2008
Subjects: “...Consumer satisfaction....”
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6
Winning with customers a playbook for B2B /
by Pigues, D. Keith.
Published 2010
Subjects: “...Consumer satisfaction....”
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7
Service quality measurement issues and perspectives /
Published 2013
Subjects: “...Consumer satisfaction -- Evaluation....”
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8
Looking beyond the runway airlines innovating with best practices while facing realities /
by Taneja, Nawal K.
Published 2010
Subjects: “...Consumer satisfaction....”
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