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1
Delivering knock your socks off service
by Zemke, Ron.
Published 2003
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2
Managing knock your socks off service
by Bell, Chip R.
Published 2013
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3
Knock your socks off service recovery /
by Zemke, Ron.
Published 2000
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4
Knock your socks off selling /
by Gitomer, Jeffrey H.
Published 1999
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6
Best practices in customer service /
Published 1999
Book
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