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Customer loyalty
Author:
Johnson, Michael D.
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Suggested Subjects:
Customer loyalty
Author:
Johnson, Michael D.
Location:
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Library Catalog | Simmons University - "Consumer satisfaction"
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Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system / Michael D. Johnson, Anders Gustafsson.
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Johnson, Michael D.
Published 2000
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H - Social Science
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Gustafsson, Anders, 1964-
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Johnson, Michael D.
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