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User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / Joseph J. Corn.
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Corn, Joseph J.
Published 2011
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User experience innovation Christian Kraft.
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Kraft, Christian.
Published 2012
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The new rules of retail : competing in the world's toughest marketplace / Robin Lewis & Michael Dart.
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Lewis, Robin, 1940-
Published 2010
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