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  1. 1
    Conflict and crisis communication principles and practices /
    Published 2011
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  2. 2
    Strategic conflict conclusions and suggestions /
    by Canary, Daniel J.
    Published 2013
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  3. 3
    Respectful parents, respectful kids 7 keys to turn family conflict into co-operation /
    by Hart, Sura
    Published 2006
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  4. 4
    How to tell anyone anything breakthrough techniques for handling difficult conversations at work /
    by Gallagher, Richard S.
    Published 2009
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  5. 5
    Managing conflict with your boss
    by Sharpe, Davida
    Published 2002
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  6. 6
    Resolving community conflicts and problems public deliberation and sustained dialogue /
    Published 2011
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  7. 7
    A survival guide for working with bad bosses dealing with bullies, idiots, back-stabbers, and other managers from hell /
    by Scott, Gini Graham
    Published 2006
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  8. 8
    People-centric skills : interpersonal and communication skills for auditors and business professionals /
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  9. 9
    The complete idiot's guide to getting along with difficult people /
    by Toropov, Brandon
    Published 1997
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