Table of Contents: “…Survey of bibliographic services of international intergovernmental organizations / Sylvia Jacque and Maritina Paniagua -- User study information from intergovernmental organizations / Peter Hajnal -- Reference service within the Joint Bank-Fund Library Network / Michael Gehringer [and others] -- Reference services at the Organization for Economic Co-operation and Development (OECD) / Claire Vayssade -- Reference services at the United Nations Office at Geneva Library / Nina Kriz Leneman and Susanne Rodin -- The Organization of American States / Donald Ross -- Reference sources for nuclear, industrial and social questions in the Vienna International Centre Library / Margaret H. Conyngham and Harriet Z. Gabbert -- Reference services for publications of intergovernmental organizations : World Health Organization L[i]brary / Carole Modis -- Reference services for intergovernmental organization's publications : the UNESCO experience / Barbara Beauzthier.…”