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  1. 1
    The accidental marketer : power tools for people who find themselves in marketing roles /
    by Spitale, Tom, Abbazia, Mary
    Published 2014
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  2. 2
    Pathways less travelled to value creation interaction, dialogue and knowledge generation /
    Published 2004
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  3. 3
    Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
    by Cundari, Aldo
    Published 2015
    Subjects: “…Relationship marketing.…”
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  4. 4
    The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms /
    by Dempster, Craig, Lee, John, 1974-
    Published 2015
    Subjects: “…Internet marketing.…”
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  5. 5
    ProfitBrand how to increase the profitability, accountability & sustainability of brands /
    by Wreden, Nick
    Published 2005
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  6. 6
    Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnership /
    by Jaffe, Joseph, 1970-
    Published 2007
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  7. 7
    Managing the new customer relationship strategies to engage the social customer and build lasting value /
    by Gordon, Ian H.
    Published 2013
    Subjects: “…Relationship marketing.…”
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  8. 8
    Customer relations
    Published 2011
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  9. 9
    Location-based marketing for dummies /
    by Strout, Aaron
    Published 2011
    Subjects: “…Marketing.…”
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  10. 10
    The art of client service : the classic guide, updated for today's marketers and advertisers /
    by Solomon, Robert
    Published 2016
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  11. 11
    Managing customer experience and relationships : a strategic framework /
    by Peppers, Don, Rogers, Martha, 1952-
    Published 2017
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  12. 12
    Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
    by Fragasso, Philip M., 1950-
    Published 2008
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  13. 13
    True alignment : linking company culture with customer needs for extraordinary results /
    by Papke, Edgar
    Published 2014
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  14. 14
    Marketing, sales and customer management (MSC) : an integrated overall B2B management approach /
    by Hofmaier, Richard
    Published 2015
    Subjects: “…Marketing.…”
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  15. 15
    Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
    by Frawley, Andrew
    Published 2015
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  16. 16
    Perception of a difference the power in buying, marketing and selling customer care /
    by Zimmerman, Wesley
    Published 2005
    Subjects: “…Customer services -- Marketing.…”
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  17. 17
    Lean customer engagement /
    by Niyogi, Shil
    Published 2016
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  18. 18
    The financial services marketing handbook tactics and techniques that produce results /
    by Ehrlich, Evelyn, 1950-
    Published 2012
    Subjects: “…Financial planners -- Marketing.…”
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  19. 19
    Relationship marketing theory and practice /
    Published 1996
    Subjects: “…Marketing.…”
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  20. 20
    Customer-centered telecommunications services marketing
    by Strouse, Karen G.
    Published 2004
    Subjects: “…Telecommunication -- Marketing.…”
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  21. 21
    SugarCRM developer's manual customize and extend SugarCRM : learn the application and database architecture of this open-source CRM and develop and integrate your own modules and custom workflows /
    by Bain, Mark Alexander
    Published 2007
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  22. 22
    Handbook of strategic account management : a comprehensive resource /
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  23. 23
    Sharkonomics how to attack market leaders /
    by Engeseth, Stefan
    Published 2012
    Subjects: “…Marketing.…”
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  24. 24
    Salesforce CRM admin cookbook
    by Goodey, Paul
    Published 2013
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  25. 25
    Salesforce CRM the definitive admin handbook /
    by Goodey, Paul
    Published 2013
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  26. 26
    Salesforce CRM admin cookbook : solutions to help you implement, configure, and customize your business applications with Salesforce CRM and Lightning Experience /
    by Goodey, Paul
    Published 2017
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  27. 27
    Emoti-coms : a marketing guide to communicating through emotions : from shouting to singing your message /
    by Quattrocchi-Oubradous, Xavier
    Published 2011
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