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Exploring innovation and quality improvement in health care micro-systems a cross-case analysis : a technical report for the Institute of Medicine Committee on the Quality of Healt... by Molla S. Donaldson and Julie J. Mohr.
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Donaldson, Molla S.
Published 2000
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Putting healthcare innovation into practice D. Scott Endsley.
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Endsley, D. Scott
Published 2010
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Are you being served? new tools for measuring service delivery / edited by Samia Amin, Jishnu Das, Markus Goldstein.
Published 2008
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Malpractice in surgery safety culture and quality management in the hospital / Michael Imhof ; [translation, Constantijn Blondel].
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Imhof, Michael.
Published 2013
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Health IT and patient safety building safer systems for better care / Committee on Patient Safety and Health Information Technology, Board on Health Care Services.
Published 2012
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