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Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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Reference and online services handbook : guidelines, policies, and procedures for libraries /
by Katz, William A., 1924-2004.
Published 1982
Subjects: “...Reference services (Libraries) -- United States -- Handbooks, manuals, etc....”
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Digital reference services /
Published 2003
Subjects: “...Electronic reference services (Libraries) -- United States -- Case studies....”
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