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1
Release, control and validation ITIL® intermediate capability handbook /
Published 2013
Subjects: “...Information technology -- Management....”
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2
Operational support and analysis ITIL® intermediate capability handbook /
Published 2013
Subjects: “...Information technology -- Management -- Examinations -- Study guides....”
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3
ITIL® foundation handbook /
Published 2012
Subjects: “...Information technology -- Management -- Examinations -- Study guides....”
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