Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.

Published 2015

Repositioning reference : new methods and new services for a new age / Laura Saunders, Lillian Rozaklis, and Eileen G. Abels.

by Saunders, Laura, 1975-, Rozaklis, Lillian, 1978-, Abels, Eileen G.
Published 2015

Ethics and values in librarianship : a history / Wallace Koehler.

by Koehler, Wallace C.
Published 2015

The reference interview today : negotiating and answering questions face to face, on the phone, and virtually / Dave Harmeyer.

by Harmeyer, Dave, 1956-
Published 2014

Reference and information services : an introduction / Linda C. Smith and Melissa A. Wong, editors.

Published 2016