Working in the service sector : a tale from different worlds / edited by Gerhard Bosch and Steffen Lehndorff.

Saved in:
Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Other Authors: Bosch, Gerhard., Lehndorff, Steffen.
Format: Book
Language:English
Published: London ; New York : Routledge, 2005.
Series:Routledge studies in business organization and networks ; 32.
Subjects:
Table of Contents:
  • chapter 1 Introduction
  • part Part I Different service societies in Europe
  • chapter 2 Measuring economic tertiarisation
  • chapter 3 The incidence of new forms of employment in service activities
  • chapter 4 Why do countries have such different service-sector employment rates
  • chapter 5 Services and the employment prospects for women
  • part PART II The organisation of service work: an analysis of five sectors
  • chapter 6 The family, the state, and now the market
  • chapter 7 The reluctant nurses
  • chapter 8 Work hard, play hard
  • chapter 9 Work organisation and the importance of labour markets in the European retail trade
  • chapter 10 Lean banking
  • part Part III Common challenges
  • chapter 11 The shaping of work and working time in the service sector
  • chapter 12 The delegation of uncertainty
  • chapter 13 Can trade unions meet the challenge
  • chapter 14 Diversity and regulation of markets for services.