Working in the service sector : a tale from different worlds / edited by Gerhard Bosch and Steffen Lehndorff.
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Online Access: |
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Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
Other Authors: | , |
Format: | Book |
Language: | English |
Published: |
London ; New York :
Routledge,
2005.
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Series: | Routledge studies in business organization and networks ;
32. |
Subjects: |
Table of Contents:
- chapter 1 Introduction
- part Part I Different service societies in Europe
- chapter 2 Measuring economic tertiarisation
- chapter 3 The incidence of new forms of employment in service activities
- chapter 4 Why do countries have such different service-sector employment rates
- chapter 5 Services and the employment prospects for women
- part PART II The organisation of service work: an analysis of five sectors
- chapter 6 The family, the state, and now the market
- chapter 7 The reluctant nurses
- chapter 8 Work hard, play hard
- chapter 9 Work organisation and the importance of labour markets in the European retail trade
- chapter 10 Lean banking
- part Part III Common challenges
- chapter 11 The shaping of work and working time in the service sector
- chapter 12 The delegation of uncertainty
- chapter 13 Can trade unions meet the challenge
- chapter 14 Diversity and regulation of markets for services.