Dinkin, S., Filner, B., & Maxwell, L. (2013). The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High (1st edition.). New York, N.Y.: McGraw-Hill Education LLC..
Chicago Style CitationDinkin, Steven,, Barbara Filner, and Lisa Maxwell. The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High. 1st edition. New York, N.Y.: McGraw-Hill Education LLC., 2013.
MLA CitationDinkin, Steven,, Barbara Filner, and Lisa Maxwell. The Exchange Strategy for Managing Conflict in Health Care: How to Defuse Emotions and Create Solutions When the Stakes Are High. 1st edition. New York, N.Y.: McGraw-Hill Education LLC., 2013.