Business service management best practices Budi Darmawan, Kimberly Cox, Bahaeldin Ragab.
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Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
Main Authors: | , , |
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Format: | Electronic eBook |
Language: | English |
Published: |
[Austin, Tex. :
IBM, International Technical Support Organization],
c2004
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Edition: | 1st ed. |
Series: | IBM redbooks.
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Internet
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Call Number: |
HD30.37 .D37 2004b |
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