Organizational citizenship behavior in the public library and its relationship to leader-member exchange and perceived supervisor support / by Rachel G. Rubin.

Organizational citizenship behavior (OCB) has been studied extensively in a variety of settings for the last thirty years. There has been no research, however, on OCB in the public library environment. OCB is grounded on the premise that helping others in the organization, even when such behavior is...

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Main Author: Rubin, Rachel G. (Author)
Format: Thesis Book
Language:English
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Call Number: Z678 .R83 2013