Effective difficult conversations : a step-by-step guide / Catherine B. Soehner and Ann Darling.
"In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a...
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago :
ALA Editions, an imprint of the American Library Association,
2017.
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| Subjects: |
Main Collection
| Call Number: |
Z682.35.C66 S64 2017 |
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| Status: | Available Request this item |