Reimagining reference in the 21st century / edited by David A. Tyckoson and John G. Dove.
"Reference service, the idea that librarians provide direct assistance to users, has been a central function of libraries for over a century. Today's libraries are even more complex and intimidating to new users than libraries of the past, and the technical and social contexts in which use...
|Access Note:||Access to electronic resources restricted to Simmons University students, faculty and staff.|
West Lafayette, Indiana :
Purdue University Press,
|Series:||Charleston insights in library, archival, and information sciences.