Five steps of outcome-based planning and evaluation for public libraries / Melissa Gross, Cindy Mediavilla, Virginia A. Walter.

Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which speci...

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Bibliographic Details
Main Authors: Gross, Melissa (Author), Mediavilla, Cindy, 1953- (Author), Walter, Virginia A. (Author)
Format: Book
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2016.
Subjects:
Table of Contents:
  • Outcomes, services and programs, and OBPE
  • Gathering information
  • Determining outcomes
  • Designing programs and services
  • Evaluating programs and services
  • Sharing results
  • Appendix A. Community assessment environmental scan : internal (library) factors
  • Appendix B. Community assessment environmental scan : external (community) factors
  • Appendix C. Community assessment : field questions to ask yourself
  • Appendix D. Community assessment : sample interview and focus group questions.