Five steps of outcome-based planning and evaluation for public libraries / Melissa Gross, Cindy Mediavilla, Virginia A. Walter.

Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which speci...

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Bibliographic Details
Main Authors: Gross, Melissa (Author), Mediavilla, Cindy, 1953- (Author), Walter, Virginia A. (Author)
Format: Book
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2016.

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Call Number: Z678.85 .G74 2016
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