Library analytics and metrics : using data to drive decisions and services / edited by Ben Showers.

This book will inform and inspire librarians, archivists, curators and technologists to make better use of data to help inform decision-making, the development of new services and the improvement of the user experience. With the wealth of data available to library and cultural heritage institutions,...

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Bibliographic Details
Other Authors: Showers, Ben (Editor)
Format: Book
Language:English
Published: London : Facet Publishing, [2015]
Subjects:
Table of Contents:
  • Introduction : getting the measure of analytics and metrics
  • 1. Library data : big and small
  • 2. Data-driven collections management
  • 3. Using data to demonstrate library impact and value
  • 4. Going beyond the numbers : using qualitative research to transform the library user's experience
  • 5. Web and social media metrics for the cultural heritage sector
  • 6. Understanding and managing the risks of analytics
  • 7. Conclusion : towards a data-driven future?