Library analytics and metrics : using data to drive decisions and services / edited by Ben Showers.
This book will inform and inspire librarians, archivists, curators and technologists to make better use of data to help inform decision-making, the development of new services and the improvement of the user experience. With the wealth of data available to library and cultural heritage institutions,...
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Other Authors: | |
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Format: | Book |
Language: | English |
Published: |
London :
Facet Publishing,
[2015]
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Table of Contents:
- Introduction : getting the measure of analytics and metrics
- 1. Library data : big and small
- 2. Data-driven collections management
- 3. Using data to demonstrate library impact and value
- 4. Going beyond the numbers : using qualitative research to transform the library user's experience
- 5. Web and social media metrics for the cultural heritage sector
- 6. Understanding and managing the risks of analytics
- 7. Conclusion : towards a data-driven future?