Putting the user first : 30 strategies for transforming library services / by Courtney Greene McDonald.
User experience is everywhere. From your library's website to the signage by the elevators, everything contributes to the overall user experience of our patrons. Just one simple idea can transform your library: put the user first. But as you likely already know, just because something's si...
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Main Author: | McDonald, Courtney Greene |
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Format: | Book |
Language: | English |
Published: |
Chicago :
Association of College and Research Libraries, a division of the American Library Association,
2014.
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Subjects: |
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