Managing with data : using ACRLMetrics and PLAmetrics / Peter Hernon, Robert E. Dugan, Joseph R. Matthews.
Most library managers have not taken a statistics course. This text is designed to help remove anxiety as they view data in addressing the value of the library to its community. Data are linked to accountability, which affects financial return on investment and documents the library's role and...
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Format: | Book |
Language: | English |
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Chicago :
ALA Editions, an imprint of the American Library Association,
2015.
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Table of Contents:
- The context for libraries today and beyond
- Accountability
- Collections
- Services
- Staffing
- Benchmarking and benchmarking studies
- Best practices
- Moving towards outcomes assessment while embracing value
- Use
- Presenting the findings
- Managing with data (evidence).