The quality infrastructure : measuring, analyzing, and improving library services / edited by Sarah Anne Murphy.
A library's infrastructure of programs and personnel is its most valuable asset, providing the foundation for everything it does and aspires to do, which is why assessment is so vitally important. In this collection of case studies, Murphy and her team of contributors describe how quality asses...
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| Format: | Book |
| Language: | English |
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Chicago :
American Library Association,
2014.
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