%0 Book %A Hernon, Peter, %I ALA Editions, an imprint of the American Library Association %D 2014 %C Chicago %G English %@ 9780838911952 %@ 0838911951 %T Getting started with evaluation %X This workbook for managers at academic and public libraries presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure. It also features a detailed list of sources for metrics and concrete examples of evaluation in practice.