Say it with data : a concise guide to making your case and getting results / Priscille Dando.

Being a frontline advocate requires vision, a deep understanding of the workings of the library, and a plan of relationship building and communication. Any advocacy effort will be unsuccessful without data and statistics. Data that speaks to your point is difficult to refute, and being prepared with...

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Bibliographic Details
Main Author: Dando, Priscille (Author)
Format: Book
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2014.
Table of Contents:
  • Determining need, message, and audience
  • Secrets of effective communication
  • Working with the power of statistics
  • Methods of measurement : surveys
  • Methods of measurement : focus groups
  • Presenting data to get results.