Communicating professionally : a how-to-do-it manual / Catherine Sheldrick Ross & Kirsti Nilsen.
Professional communication guidance for library professionals, including fundamental skills such as listening, speaking, and writing; reading others' nonverbal behavior; how to integrate skills, with tips for practicing; sense-making, a theory of information as communication; common interaction...
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago :
Neal-Schuman, an imprint of the American Library Association,
2013.
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| Edition: | Third edition. |
| Series: | How-to-do-it manuals for libraries.
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| Subjects: |
Main Collection
| Call Number: |
Z678 .R65 2013 |
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| Status: | Available Request this item |