How to be an even better manager : a complete A-Z of proven techniques & essential skills / Michael Armstrong.
A guide to the development of a broad base of managerial skills and knowledge and the improvement of existing skills. Organized into the three key areas: managing people; managing activities and processes; and managing and developing oneself.
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| Online Access: |
Access E-Book |
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
| Main Author: | |
| Corporate Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
London, U.K. :
Kogan Page,
2008.
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| Edition: | 7th ed. |
| Series: | Gale eBooks
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| Subjects: |
Table of Contents:
- How to be a better manager
- How to be assertive
- How to communicate
- How to coach
- How to coordinate
- How to achieve continuous improvement
- How to control
- How to be creative
- How to be decisive
- How to delegate
- How to delight customers
- How to develop your emotional intelligence
- How to develop people
- How to get on
- How to handle difficult people and negative behaviour
- How to influence people
- How to interview
- How to be interviewed
- How to be a better leader
- How to make a business case
- How to make things happen
- How to manage your boss
- How to manage change
- How to manage conflict
- How to manage a crisis
- How to manage performance
- How to manage projects
- How to manage risk
- How to manage strategically
- How to manage stress
- How to manage systems and processes
- How to manage time
- How to manage under-performers
- How to prepare a business plan
- How to recover from setbacks
- How to run and participate in effective meetings
- How to motivate people
- How to negotiate
- How to network
- How to set objectives
- How to deal with office politics
- How to organize
- How to plan
- How to make effective presentations
- How to prioritize
- How to solve problems
- How to be an effective team leader
- How to think clearly
- How things go wrong and how to put them right
- How to write reports.