IM and SMS reference services for libraries / Amanda Bielskas and Kathleen M. Dreyer.

Libraries that are considering incorporating IM or text services would find this book helpful.

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Bibliographic Details
Main Authors: Bielskas, Amanda, 1974- (Author), Dreyer, Kathleen M., 1972- (Author)
Corporate Author: Library and Information Technology Association (U.S.)
Format: Book
Published: Chicago : ALA TechSource, an imprint of the American Library Association, 2012.
Series:Tech set ; #19.

Main Collection

Holdings details from Main Collection
Call Number: Z711.45 B54 2012
Status: Available  Request this item