Developing your conflict competence : a hands-on guide for leaders, managers, facilitators, and teams / Craig E. Runde, Tim A. Flanagan.
"Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, th...
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Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. Access limited to one user at a time. |
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Format: | eBook |
Language: | English |
Published: |
San Francisco :
Jossey-Bass,
[2010]
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Edition: | Third edition. |
Series: | Jossey-Bass business & management series.
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HD42 .R864 2010eb |
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