Crash course in serving Spanish-speakers / Salvador Avila.
"Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching out to the Spanish-speaking community, they need to become familiar with their cultural competency so that their decisions and initiatives are not at risk. This introductio...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Westport, Conn. :
Libraries Unlimited,
2008.
|
| Series: | Crash course series (Westport, Conn.)
|
| Subjects: |
Table of Contents:
- What are services to Spanish-speakers?
- Who is obligated to provide services to Spanish-speakers?
- When should you provide services to Spanish-speakers?
- Where should you provide services to Spanish-speakers?
- Why should you provide services to Spanish-speakers?
- How should you provide services to Spanish-speakers?
- Reaching out to Spanish-speakers
- Essential services for Spanish-speakers
- Successful programs for Spanish-speakers
- Marketing to Spanish-speakers
- Internet resources for Spanish-speakers
- Findings from surveys of Spanish-speakers
- Issues of Spanish-speakers
- Conclusions.