Crash course in serving Spanish-speakers / Salvador Avila.

"Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching out to the Spanish-speaking community, they need to become familiar with their cultural competency so that their decisions and initiatives are not at risk. This introductio...

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Bibliographic Details
Main Author: Avila, Salvador
Format: Book
Language:English
Published: Westport, Conn. : Libraries Unlimited, 2008.
Series:Crash course series (Westport, Conn.)
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Summary:"Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching out to the Spanish-speaking community, they need to become familiar with their cultural competency so that their decisions and initiatives are not at risk. This introduction will help plan for attracting this rapidly growing Spanish-speaking population into the library and library services, a major challenge to librarians in small public libraries who have no Spanish-speaking staff."--Jacket.
Physical Description:xiii, 117 pages ; 28 cm.
Bibliography:Includes bibliographical references (page 113) and index.
ISBN:9781591587132
1591587131