Assessment and accountability in reference work / Susan Griswold Blandy, Lynne M. Martin, Mary L. Strife, editors.

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Bibliographic Details
Other Authors: Blandy, Susan Griswold, 1938-, Martin, Lynne M., Strife, Mary L.
Format: Book
Language:English
Published: New York : Haworth Press, [1992]
Series:Reference librarian series ; 38.
Subjects:
Table of Contents:
  • Reference services : research methodologies for assessment and accountability / Jo Bell Whitlatch
  • All the world is data and we but the ciphers in it ... William Shakespeare 1992 / Anthony Walsh
  • The small town library : discovering relevancy / Ellen L. Hardsog
  • Assessment and accountability at Toledo-Lucas County Public Library / Jane Pinkston
  • Special libraries assessment or marketing the special library / Mary L. Strife
  • Assessment in higher education / Nancy Allen
  • The librarians' role in academic assessment and accreditation : a case study / Susan Griswold Blandy
  • Teaching high schoolers about libraries : a message to teachers / Harold Ettelt
  • A program with a view : the inner city high school library / Margaret Galloway
  • Accountability for BI programs in academic libraries : key issues for the 1990s / Craig Gibson.
  • Humanism and automation : working with people in the library automation process / Karen A. Nuckolls
  • Assessing and evaluating diversity in the reference department / Deborah A. Curry
  • Facing personal evaluation : a mentoring program supports professional staff undergoing tenure review / Annalisa R. Van Avery
  • Privacy and accountability at the reference desk / Rosemary A. Del Vecchio
  • Reference evaluation : an overview / Patricia Hults
  • Wrong questions, wrong answers : behavioral vs. factual evaluation of reference service / David A. Tyckoson
  • How's the water? : the training of reference librarians / Heather Blenkinsopp
  • What do faculty want? / Susan Griswold Blandy
  • Reference librarians and technical services librarians : who's accountable? / Marilyn K. Moody
  • Evaluating OPACs, or, OPACS are reference tools, too! / Lynne M. Martin.
  • "All I need is in the computer" : reference and bibliographic instruction in the age of CD-ROMs / Trudi E. Jacobson
  • Interactive multi-media and electronic media in academic libraries : policy implications / Lorre Smith
  • Open vs. closed stacks for academic library periodical collections / Gretchen Roberts and Geraldine Wright
  • Is the sky falling? : or using the policies and procedures manual as an evaluation tool / Jo Ann O. McCreight
  • Accountability in book acquisition and weeding / Harold Ettelt.