On the mend : revolutionizing healthcare to save lives and transform the industry / by John Toussaint, MD and Roger A. Gerard, PhD ; with Emily Adams.

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Bibliographic Details
Main Author: Toussaint, John.
Other Authors: Gerard, Roger A.
Format: Book
Published: Cambridge, MA, USA : Lean Enterprise Institute, [2010]
Table of Contents:
  • Part I: Lean healthcare process
  • Discovering the principles of lean healthcare
  • Focus on the patient
  • Focus on value
  • Minimize time
  • Continuous improvement
  • Part II: Lean healthcare people
  • Leadership in the lean environment
  • Engaging doctors
  • Remodeling behavior
  • Succession
  • Action plan.