On the mend : revolutionizing healthcare to save lives and transform the industry / by John Toussaint, MD and Roger A. Gerard, PhD ; with Emily Adams.
Cambridge, MA, USA :
Lean Enterprise Institute,
Table of Contents:
- Part I: Lean healthcare process
- Discovering the principles of lean healthcare
- Focus on the patient
- Focus on value
- Minimize time
- Continuous improvement
- Part II: Lean healthcare people
- Leadership in the lean environment
- Engaging doctors
- Remodeling behavior
- Action plan.