Exploring outsourcing : case studies of corporate libraries.

Study commissioned by Special Libraries Association to examine the outsourcing of corporate libraries.

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Bibliographic Details
Main Author: Portugal, Frank.
Corporate Author: Special Libraries Association.
Format: Book
Published: Washington, D.C. : Special Libraries Association, [1997]
Table of Contents:
  • How the study was conducted
  • The impact of corporate issues on libraries
  • The evolving structure of corporate libraries
  • Why corporations decide to outsource libraries
  • Approaches corporations use to outsource libraries
  • Outsourcing and quality and delivery of service
  • Summary of key findings and conclusions
  • Appendix
  • Questionnaire.