Putting emotional intelligence to work : successful leadership is more than IQ / David Ryback.
"Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing...
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| Language: | English |
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Boston :
Butterworth-Heinemann,
©1998.
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Table of Contents:
- Foreword / Andreas Renschler
- Preface: Changing Your Management Style
- Forever. 1. Introduction: Crisis in Leadership
- pt. I. Why Feelings in the Workplace? 2. A Walk on the Beach. 3. The Personal Benefits of Emotional Intelligence. 4. Emotions in the Workplace
- Then and Now. 5. The New Team Ethic
- pt. II. What Is Emotional Intelligence? 6. The Origins of Emotional Intelligence. 7. How Executive Intelligence Works. 8. The Assumptions of Self-Management
- pt. III. Emotionally Intelligent Leadership. 9. Learning Emotional Intelligence. 10. The Ten Attributes of Executive Intelligence. 11. Delegating and Negotiating with Executive Intelligence
- pt. IV. Becoming Emotionally Intelligent. 12. Innovation
- East and West.