The PLA reader for public library directors and managers / edited by Kathleen M. Hughes for the Public Library Association.

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Bibliographic Details
Corporate Author: Public Library Association
Other Authors: Hughes, Kathleen M.
Format: Book
Language:English
Published: New York : Neal-Schuman Publishers, c2009.
Subjects:
Table of Contents:
  • Public library standards and PLA planning models / by Greta Southard
  • Characteristics and trends of public libraries in public library data service statistical report / by Mijung Yoon and Lauren Teffeau
  • No easy targets : six libraries in the economy's dark days / by Suzann Holland and Amanda VerPloeg
  • Forming and funding public library foundations / by Benjamin Goldberg
  • Advocacy basics / by Metropolitan Group with PLA @ Your Library Taskforce
  • Advocate for more : focus on legislative funding / by Stephanie Gerding
  • A+ partners in education : linking libraries to education for a flourishing future / by Valerie J. Gross
  • Staffing public libraries : are there models or best practices? / by Jeanne Goodrich
  • Leadership and generosity / by Daniel L. Walters
  • Retaining and motivating high-performing employees / by Paula M. Singer and Jeanne Goodrich
  • High-impact retention : retaining the best and the brightest / by Jeanne Goodrich and Paula M. Singer
  • Great expectations : an interview with Jim Collins / by Lisa Richter
  • Branch management : an analysis of Minneapolis-St. Paul area public libraries / by Chad Lubbers
  • Getting your money's worth : how to hire the right consultants / by Paula M. Singer and Sandra Nelson
  • The library balanced scorecard / by Joe Matthews
  • Library communication / by Sandra Nelson
  • Identifying options for groups / by Sandra Nelson
  • Reaching agreement with groups / by Sandra Nelson
  • Presenting data / by Sandra Nelson
  • Assessing your library's physical message / by Cheryl Bryan
  • The importance of intellectual freedom training / by Catherine Lord
  • Intellectual freedom in belief and practice / by Michael Harkovitch, Amanda Hirst, and Jenifer Loomis
  • Barefoot in Columbus : the legacy of Kreimer and the legality of public library access policies concerning appearance and hygiene / by James Kelly
  • Reference services in a flat world / by Susan Hildreth
  • What is virtual reference anyway? / by Richard W. Boss
  • Ethical responsibilities and legal implications of providing health information / by Barbara Palmer Casini and Andrea Kenyon
  • The realities of today's reference desk / by Sally Decker Smith and Roberta Johnson
  • Virtually seamless : exploring the role of virtual public librarians / by Janet Clapp and Angela Pfeil
  • Library service planning with GIS and census data / by Denice Adkins and Denyse K. Sturges
  • eContent / by Richard W. Boss
  • Blogs and wikis / by Richard W. Boss
  • RFID technology for libraries / by Richard W. Boss.