Conducting the Reference Interview : a How-To-Do-It Manual for Librarians / Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford.

"Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this practical how-to for all types of librarians will teach you to understand the needs of public,...

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Bibliographic Details
Main Author: Ross, Catherine Sheldrick.
Other Authors: Nilsen, Kirsti., Radford, Marie L.
Format: Book
Published: New York : Neal-Schuman Publishers Inc., [2009]
Edition:Second edition.
Series:How-to-do-it manuals for libraries ; no. 166.

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Call Number: Z711 .R64 2009
Status: Available  Request this item