Streamlining library services : what we do, how much time it takes, what it costs, how we can do it better / Richard M. Dougherty.
"Streamlining Library Services provides information on how to diagnose problem areas using such tools as Pareto and fishbone charts; use brainstorming; organize a work-flow study; and build and present cost studies. Special emphasis is placed on activities that should occur after the analysis i...
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Lanham, Md. :
Scarecrow Press,
2008.
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| Subjects: |
Main Collection
| Call Number: |
Z678 .D6 2008 |
|---|---|
| Status: | Withdrawn Request this item |
| Status: | Available Request this item |