Managing stress and conflict in libraries / Sheila Pantry.
"This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk...
Saved in:
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London :
Facet Pub.,
2007.
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| Subjects: |
Main Collection
| Call Number: |
Z682 .P36 2007 |
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| Status: | Available Request this item |