Toxic emotions at work : how compassionate managers handle pain and conflict / Peter J. Frost.
"No matter where we work or volunteer our time, emotional pain is an unavoidable consequence of doing business. While the sources vary - abusive bosses, combative customers, heavy workloads, impossible deadlines, unexpected tragedies - the result is often the same: We disconnect from work, mora...
Saved in:
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boston :
Harvard Business School Press,
[2003]
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| Subjects: |
Main Collection
| Call Number: |
HD42 .F76 2003 |
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| Status: | Available Request this item |