Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards : a how-to-do-it manual with CD-ROM / Rosalind Farnam Dudden.
This work provides easy-to-follow advice for using the latest management tools. Evaluation tools are an essential part of improving service and proving the library's value.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York ; London :
Neal-Schuman Publishers,
[2007]
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| Series: | Medical Library Association guides.
How-to-do-it manuals for libraries ; no. 159. |
| Subjects: |
Main Collection
| Call Number: |
Z678.85 .D83 2007 |
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| Status: | Available Request this item |