The human side of reference and information services in academic libraries : adding value in the digital world / edited by Lesley S.J. Farmer.

"This book answers the questions: how do academic libraries provide value-added reference and information services in a digital age? It provides best practices from a global perspective. The book starts at the information needs and info-seeking behaviours of university students and faculty. The...

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Bibliographic Details
Other Authors: Farmer, Lesley S. J.
Format: Book
Language:English
Published: Oxford : Chandos, 2007.
Series:Chandos information professional series.
Subjects:
Table of Contents:
  • Technology impact on information needs and behaviours of the academic community / Joseph Aubele / Susan Jackson / Lesley Farmer
  • Technology impact on reference and information services staffing / Henry DuBois / Lesley Farmer
  • Technology impact on reference resources / Sara Sluss / Lesley Farmer
  • Technology impact on packaging reference and information / Lesley Farmer
  • Technology impact on physical access to reference and information services / Tracey Mayfleld
  • Technology impact on intellectual access for reference and information services / Tiffini Travis / Lesley Farmer
  • Technology impact on evaluating reference and information services / Lesley Farmer.