The human side of reference and information services in academic libraries : adding value in the digital world / edited by Lesley S.J. Farmer.

"This book answers the questions: how do academic libraries provide value-added reference and information services in a digital age? It provides best practices from a global perspective. The book starts at the information needs and info-seeking behaviours of university students and faculty. The...

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Bibliographic Details
Other Authors: Farmer, Lesley S. J.
Format: Book
Language:English
Published: Oxford : Chandos, 2007.
Series:Chandos information professional series.
Subjects:
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245 0 4 |a The human side of reference and information services in academic libraries :  |b adding value in the digital world /  |c edited by Lesley S.J. Farmer. 
264 1 |a Oxford :  |b Chandos,  |c 2007. 
300 |a xxii, 134 pages ;  |c 24 cm. 
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490 1 |a Chandos information professional series 
504 |a Includes bibliographical references and index. 
505 0 |a Technology impact on information needs and behaviours of the academic community / Joseph Aubele / Susan Jackson / Lesley Farmer -- Technology impact on reference and information services staffing / Henry DuBois / Lesley Farmer -- Technology impact on reference resources / Sara Sluss / Lesley Farmer -- Technology impact on packaging reference and information / Lesley Farmer -- Technology impact on physical access to reference and information services / Tracey Mayfleld -- Technology impact on intellectual access for reference and information services / Tiffini Travis / Lesley Farmer -- Technology impact on evaluating reference and information services / Lesley Farmer. 
520 1 |a "This book answers the questions: how do academic libraries provide value-added reference and information services in a digital age? It provides best practices from a global perspective. The book starts at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products?" --Chandos. 
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