The human side of reference and information services in academic libraries : adding value in the digital world / edited by Lesley S.J. Farmer.
"This book answers the questions: how do academic libraries provide value-added reference and information services in a digital age? It provides best practices from a global perspective. The book starts at the information needs and info-seeking behaviours of university students and faculty. The...
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| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Oxford :
Chandos,
2007.
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| Series: | Chandos information professional series.
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| Subjects: |
| Summary: | "This book answers the questions: how do academic libraries provide value-added reference and information services in a digital age? It provides best practices from a global perspective. The book starts at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products?" --Chandos. |
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| Physical Description: | xxii, 134 pages ; 24 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9781843342588 1843342588 184334257X 9781843342571 |