Chat reference : a guide to live virtual reference services /

Chat reference : a guide to live virtual reference services / Jana Smith Ronan.

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Bibliographic Details
Main Author:	Ronan, Jana
Format:	Book
Language:	English
Published:	Westport, Conn. : Libraries Unlimited, 2003.
Subjects:	Electronic reference services (Libraries) Electronic reference services (Libraries) > Computer programs. Electronic reference services (Libraries) > United States > Case studies.

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