Demonstrating results : using outcome measurement in your library / Rhea Joyce Rubin for the Public Library Association.
"According to New Planning for Results trainer Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented fo...
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| Main Author: | |
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| Corporate Author: | |
| Format: | Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
[2006]
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| Series: | PLA results series.
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| Subjects: |
Main Collection
| Call Number: |
Z678 .R793 2006 |
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| Status: | Available Request this item |