Managing information services / Sue Roberts and Jennifer Rowley.

"This textbook draws together in an accessible form the principles of management as they need to be understood by information professionals today." "Written by a team that comprises a practising information services manager and a management academic, the text introduces and applies th...

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Bibliographic Details
Main Author: Roberts, Sue, 1970-
Other Authors: Rowley, J. E.
Format: Book
Published: London : Facet, 2004.
Table of Contents:
  • Introduction
  • Information organizations
  • Management and leadership
  • People in organizations
  • Human resource management
  • Marketing and user relationships
  • Quality management
  • Finance and resources
  • Strategy and planning
  • Index.