Planning and evaluating library networked services and resources / edited by John Carlo Bertot and Denise M. Davis.
"Describing techniques for evaluating services provided through library networks - including collection development, group purchases, and reference services - and providing guides for developing, testing, and applying evaluation instruments, this book offers a comprehensive treatment of the pla...
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| Other Authors: | , |
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| Format: | Book |
| Language: | English |
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Westport, Conn. :
Libraries Unlimited,
2004.
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Table of Contents:
- Network service and resource evaluation planning / John Carlo Bertot
- Selecting evaluation approaches for a networked environment / John Carlo Bertot and J.T. Snead
- Methods and tools for assessing network services and resources / John Carlo Bertot
- Needs assessment / Denise M. Davis
- Requests for proposals, licenses, and contracts: assessing negotiated agreements for network-based collections and services / Denise M. Davis
- Policies to ensure use of and access to network-based services and resources / Denise M. Davis and John Carlo Bertot
- Resource allocation in the networked environment / Judith Hiott and Syma Zerkow
- Getting the most out of vendor-supplied usage statistics / Wonsik Shim
- Usage statistics from the vendor's perspective / Oliver Pesch
- Key issues, themes, and future directions for evaluating networked services / Charles R. McClure.