Planning and evaluating library networked services and resources / edited by John Carlo Bertot and Denise M. Davis.
"Describing techniques for evaluating services provided through library networks - including collection development, group purchases, and reference services - and providing guides for developing, testing, and applying evaluation instruments, this book offers a comprehensive treatment of the pla...
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Other Authors: | Bertot, John Carlo., Davis, Denise. |
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Format: | Book |
Language: | English |
Published: |
Westport, Conn. :
Libraries Unlimited,
2004.
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Subjects: |
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