How libraries and librarians help : a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.

"With the increasing need to prove the value of specific library services in order to obtain grants and funding, the practice of measuring user outcomes is becoming crucial to the library. Libraries need to communicate the value of library programs by assessing their effects on library patrons...

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Bibliographic Details
Main Author: Durrance, Joan C. (Author)
Other Authors: Fisher, Karen E., 1966-, Hinton, Marian Bouch
Format: Book
Language:English
Published: Chicago : American Library Association, [2005]
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Call Number: Z685.85 D87 2005
Status: Available Request this item